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Wednesday, 24th and Thursday 25th February 2021

Tuesday, 20th and Wednesday 21st April 2021

Monday, 17th and Tuesday 18th May 2021

9.30a.m. – 12.30p.m.

Attendance at all sessions is required

Delivered online via Zoom


This programme, tailor made by experts in the sector, is designed to develop the skills of those offering administrative and operational support in SCITT and School Direct provision.

During this interactive programme, delegates will

  • Learn new skills and refine current practice
  • Develop new skills and techniques to support efficient ways of working
  • Reflect on and develop their own practice
  • Learn from and engage with other delegates in similar position

Modules (subject to ongoing review)

  • Assertive Behaviour
  • Handling Disciplinaries
  • Keys to Resilience
  • A Level Playing Field (Equality Law)
  • Difficult People and How to Deal with Them
  • Using Data Effectively
  • Advanced Word Skills
  • Advanced Outlook Skills
  • Advanced Excel Skills


Emma Hollis, NASBTT Executive Director
James Coleman, ITT Consultant


The cost for NASBTT members will be £262.50 per delegate.

The cost for non-members will be £525.00 per delegate.

Please note our Payment and cancellation terms apply.

Booking a place

To book your place, please complete the booking form below.

Joining instructions and Zoom details will follow one week prior to the event.

Please note a separate submission needs to be made for each delegate booking. Bookings containing more than one delegate’s details cannot be accepted in line with GDPR Legislation.


If you have any questions, please do not hesitate to contact Caroline Draper, Administrator, by emailing cdraper@nasbtt.org.uk.

Payment and cancellation terms

View our Payment and cancellation terms.


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